Frequently Asked Questions
Everything you need to know about your Trapstar London order.
How long does shipping take for UK and international orders?
Standard UK shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and local customs processing.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that certain limited-edition drops may be final sale.
How do I know if the product is authentic?
All authentic Trapstar London products are sold exclusively through our official website and authorized retailers. Each item features specific internal branding and high-quality hardware to ensure authenticity.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Will I have to pay customs and import duties?
For orders outside of the UK, your shipment may be subject to import duties and taxes which are levied once the package reaches your country. These charges are the responsibility of the customer.
How should I care for my Trapstar apparel?
To maintain the quality of your garments, we recommend washing items inside out on a cold cycle and hanging them to air dry. Avoid ironing directly on graphic prints or embroidery.